Maksym KuzaievBad security systems are the worst kind of false comfort. You know the ones—sirens that scream at 3 a.m. because your cat blinked, or apps that log you out right when you’re trying to arm the system.
And let’s be real: nobody wants to be troubleshooting sensors on the porch when it’s freezing or explaining another false alarm to the neighbours.
To save you from these, we did some research! We explored the options around the city and found those that pair solid tech with friendly support and hassle-free installations.
Now read on to meet Ottawea’s best home security system providers, which we recommend with zero hesitation!
How much does it cost to get a home security system in Ottawa?
In Ottawa, expect to pay roughly $150 to $1,600 for professional installation, $400 or more upfront for equipment (often waived with a term contract), and about $16 to $40 per month for monitoring.
Promo “free system” packages trade upfront cost for a contract, while wired or more complex installs and premium monitoring push the price higher.
1. Protek Installations Ltd.
Address: Serves Ottawa and nearby areas
Phone: +1 613 447 8607
Business Hours:
- Open 24 hours
Protek Installations feels like the steady, local team you call when you want the whole thing handled properly—design, installation, monitoring, and the “how do I use this?” part.
Aside from Ottawa, they cover nearby spots like Cumberland, Smiths Falls, and Brockville, so their range is extensive.
They also offer bilingual support, which clients have praised as patient and clear. Furthermore, they handle both residential and commercial setups and mix hard-wired and wireless where it makes sense.
We liked that their crew also handles low-voltage wiring and cameras, so smart home, networking, and security don’t become three separate projects.
Even better, they tie everything together with Honeywell Total Connect 2.0 for remote arming, alerts, and smart device control—we all found it very easy to use!
Pair that with Alarm.com’s 24/7 live monitoring, and you get quick escalation when alarms trip.
However, we noticed that they sometimes forgot to respond, so we had to nudge them with a couple of follow-ups before we were able to secure an appointment.
Meticulous work with above-and-beyond advice
“We had Protek install a wired security system in our new home as our basement was being finished by the builder. We had a great experience with Protek and found Del to be very personable, honest, competent, professional and efficient. He took great care in his work and even went the extra mile by providing us with some great tips on the installation of speakers and cameras which greatly exceeded our expectations.
We would not hesitate to recommend Del and will definitely be calling him back if we decide to upgrade our alarm system.”
Emidio Almeida, Google Review
First-class service and great pricing
“Protek Installations is a first class business with great prices and outstanding service. We have been with them for several years and have found Del and his team to be very professional, reliable and responsive with great quality work. Would highly recommend them to anyone looking to have a new alarm system installed or to switch from another provider. You will not be disappointed.”
Alan Latourelle, Google Review
2. Onvision Security Inc.
Address: 343 Preston St 11th Floor
Phone: +1 613 260 8119
Business Hours:
- Monday to Friday – 9 AM to 6 PM
If you’re shortlisting Ottawa security providers, Onvision Security stands out. They design and install alarms (wired or wireless), 4K CCTV with night vision and motion detection, card access, and video intercoms.
One thing we appreciate is that if you have an existing alarm system, they can take over most legacy panels to modernize them.
The techs walked us through options with clear trade-offs, then mapped sensor coverage (motion, door/window, glass break, smoke, flood, and even panic buttons) so nothing felt guessy.
Their monitoring is solid, too—24/7 with five stations for redundancy—and they stick to current gear, so upgrades don’t feel dated a year later.
A client we spoke with echoed our experience; they got an install date quickly, and the crew showed up on time, fully equipped, and wrapped it in a single visit despite their home’s tricky layout.
However, their app notifications can be a tad overwhelming until you dial in the settings. Add to this, office visits are weekdays only, so plan appointments accordingly.
Efficient install with care
“Husein from OnVision Security was professional, efficient, and great to work with. He explained the system clearly, completed the installation smoothly, and made sure I was fully comfortable using it before he left.
The alarm system has been reliable and gives me real peace of mind. I also appreciate how responsive Husein is any time I have a question — you can tell he truly cares about his clients.
If you’re looking for dependable home security and honest service, I highly recommend Husein at OnVision.”
Omar Ibrahim, Google Review
Responsive and trustworthy installation
“Outstanding service from start to finish. Hussein was responsive, knowledgeable, and genuinely cared about getting everything right. The installation was smooth, and the system works perfectly. You can tell this team takes pride in their work. Onvision is a company you can trust.”
Kien Tran, Google Review
3. EyeOn Security
Address: 41 Stonemeadow Dr, Kanata
Phone: +1 613 710 2753
Business Hours:
- Monday to Sunday – 8 AM to 6:30 PM
We’ve been sizing up Ottawa security providers, and EyeOn Security in Kanata stuck with us for good reasons. After stopping by and talking with their longtime techs, it’s clear they’ve got 15+ years under their belt, and it shows in how they work.
They don’t just drop off a kit; they walk the site, flag the weak points, and build a plan that covers break-ins, environmental risks, access control, and even AV tie-ins if you’re kitting out a boardroom or a home theatre.
Residential and commercial clients both get the full treatment: professional installation, user training, and real 24/7 support (we checked; the hotline picks up).
They build in things like duress alarms, temperature and smoke monitoring, mobile arming/disarming, and even tie-ins for automation, so you get that “one dashboard, full system” experience without losing the custom details.
The only nitpick is that custom work takes calendar space. If you want a fullyt tailor layout, budget a few extra days for design and installation—more than one client told us it ran longer than first quoted.
Responsive team with top-notch, attentive support
“We’ve been extremely impressed with the professionalism and responsiveness of Eyeon Security. Their team is well-trained, courteous, and always quick to address any concerns or questions. The customer support is top notch – reliable, attentive, and genuinely committed to ensuring our safety and satisfaction. Highly recommend for anyone seeking dependable security services.”
Nada & Eddie, Google Review
Efficient installation and high-quality service
“Orhan recently helped us with security installation for our home. His knowledge of products, his efficiency, and his high quality service made this an exceptional experience. We would not hesitate to recommend EyeOn Security to anyone looking into home security.”
Will Beaugé, Google Review
4. RedFlag Security
Address: 207 Bayswater Ave.
Phone: +1 613 799 1188
Business Hours:
- Monday to Friday – 9 AM to 5 PM
We dropped by RedFlag Security and got a full walk-through of their alarm setups—Honeywell Resideo panels, clean wiring options, and the app controls.
We were able to sit with a tech who then mapped out how they do site surveys, tailor the gear list, and handle the handoff to 24/7 monitoring.
We discovered that they cover the whole stack—alarms, cameras, access control, and smart add-ons like Alexa/Google voice control—with flood/temperature sensors, smoke/CO, and medical safety devices for seniors. This one is a definite plus in our books!
Another thing that stood out was how much value they pack in: their monitoring plans aren’t overpriced, and there’s a free basic alarm system when you enroll in monitoring.
Best of all, new systems carry a lifetime warranty, which clients told us is why they don’t stress over parts failing years later.
Now, while booking is quick, the install slot can take a bit to land, especially for wired jobs or larger properties.
Knowledgeable team with quality products
“Good knowledge. Good product. Great customer service. I reached out to multiple companies and they were the only ones who even responded. Thanks for the great service!”
Ryan Steiner, Google Review
Meticulous setup and best-value pricing
“I’ve received timely and relevant responses from the quote process onward. Our technician was polite and neat, he stayed longer than usual to make sure everything was set up correctly. I’ve compared the prices to mainstream and more local security companies and RedFlag was by far the most cost effective. Highly recommend.”
Lindsay Callaway, Google Review
5. Alliance Security Systems of Ottawa
Address: 872 River Rd.
Phone: +1 613 860 0396
Business Hours:
- Monday to Friday – 9 AM to 5 PM
We spent time at Alliance Security’s office and came away feeling they’ve earned that “since 1992” confidence—local monitoring with national backups, modern touch panels, and an app that actually ties everything together without being fussy.
We liked how their interactive system lets us arm/disarm, check live video, and control locks, lights, and thermostats from the phone. Their dedicated cellular is also a great help in keeping alerts flowing even if the power or internet drops.
They’re not just about doors and windows either; early-warning sensors for smoke, CO, water leaks, and temperature shifts are standard options, and they offer medical alert monitoring for loved ones who need that extra layer.
The free system inspection/takeover is also great if you’re switching providers, and the techs we chatted with were patient, neat, and big on showing on how to use the app so the whole household can manage it.
Though we really can’t help but notice that after-hours support isn’t as smooth as the daytime team, we handle changes during business hours when possible.
Seamless systems and personalized service
“Wow! The experience we had with Alliance vs. other providers is truly night and day. Terrill and his team should be your first and only choice for your home security needs. The expertise and service received from the Alliance team cannot be beat. Their products work seamlessly, the install was immaculate, and the customer service is prompt, professional, and personalized. We are absolutely thrilled with Alliance and would recommend them to anyone and everyone.”
Allison M., Google Review
Thoughtful assessment and guided setup
“Terrill was a pleasure to work with, and did a great assessment on our home. Denis installed our system and walked us through every detail of the app as well. Paula was fantastic in her responsiveness to all my questions. Fantastic customer service.”
Matt Kilroy, Google Review
