Liam SmithAh, home sweet home—or so they say until you’re the one stuck dealing with leaky faucets at 2 AM or playing mediator between feuding neighbours over who last mowed the patch of grass that’s apparently the “community garden.”
Yup, owning or managing property sometimes feels like you’re the referee in an endless feud, complete with the whistle and all. And honestly, unless this is your idea of a fun Friday night, you might find the whole gig a bit… stressful.
So, before your next property venture becomes the plot of a horror movie where the house always wins, here are Ottawa’s best property management saviours. These are the folks you’d willingly call at 2 AM (or any ungodly hour) so, read on!
| How much does property management cost in Ottawa? In Ottawa, property management fees typically range from 5–10% of the annual rental income for your property, which includes handling daily operations like rent collection, tenant screening, and maintenance requests. Depending on the size and engagement levels of the property management company, larger firms may charge closer to the higher end of this percentage range. |
Pivot Turn Property Management
Address: Nepean Stn, Merivale Ottawa ON K2C 3S8, P.O. BOX 16015
Phone: 1 (343) 308-4411
Business Hours: Monday to Friday – 9:30 AM to 5 PM
Pivot Turn Property Management stands out as a dedicated service provider for property investors in Ottawa and surrounding areas. Specializing in the management of single-family homes, duplexes, and triplexes, they offer flexible property management solutions tailored to the needs of small and mid-sized landlords. From leasing services to 24/7 full-service management, their customizable approach ensures landlords receive only the services they need, keeping costs in check.
Pivot Turn offers a flexible, à la carte system where landlords can choose from one-time services, such as tenant selection, to full-service management packages. This level of customization is ideal for landlords who want more control over their costs and property management involvement. For example, if a landlord only needs help with tenant placement, they don’t have to commit to a full management contract.
The company employs a rigorous tenant screening process, checking applicants’ credit, income, and rental history. Their Tenant Guarantee further adds to the appeal, offering to replace tenants who leave within the first year at no extra cost. This feature minimizes potential vacancy-related losses and ensures peace of mind for landlords.
Pivot Turn’s cloud-based software allows for easy, 24/7 access to tenant and landlord portals. The integrated accounting system provides transparency, with landlords able to access income and expense reports at their convenience. This system reduces administrative burden and offers real-time property updates.
As landlords themselves, Pivot Turn understands the importance of maintaining properties to ensure profitability. Their investor-first mindset means that they focus on maximizing returns by keeping properties well-maintained and tenant-ready.
With management fees ranging from 8-10% of the monthly rent and a clearly outlined tenant selection fee, Pivot Turn is upfront about their costs. There are no hidden contractor mark-ups, which can be a significant benefit for landlords looking to minimize operational expenses.
Pivot Turn offers a range of in-house maintenance solutions, such as faucet repairs, door installation, and drywall patching. For more complex tasks, they work with certified professionals, ensuring high-quality service for essential systems like plumbing, HVAC, and electrical work. Their prompt maintenance response helps maintain property value and keeps tenants satisfied.
Pivot Turn offers an innovative AwayCare service that is designed to keep vacant properties safe while homeowners are away. This is a valuable addition for landlords or homeowners who travel frequently, ensuring properties remain secure and insurance-compliant.
Pros
- Customizable Service Packages
- Comprehensive Tenant Screening and Guarantee
- Market-Leading Cloud-Based Software
- Investor-Focused Mindset
- Transparent Pricing Structure
- Maintenance Services
- AwayCare Service
Cons
- Busy During Peak Season
I never worry about my property
“I have been using Pivot Turn Property Management for 4 years and am very happy with the service provided by Simon. I never worry about my property as he is on top of any issues that arise and deals with them expeditiously! You’re in good hands with Pivot Turn Property Management. Highly recommended!”
Quick response to maintenance requests and other requirements
“Simon and his team has been helpful for us for a smooth process to move in an apartment . Also quick response to maintenance requests and other requirements. Highly recommend pivot turn for your future property management solutions.”
Ottawa Property Managers
Address: 4338 Innes Rd., #49
Phone: +16133192447
Business Hours: Monday to Friday – 8 AM to 5 PM
We were kind of blown away by Ottawa Property Managers’ reputation and experience, especially since they’ve been in the game for a while.
All of us were pretty stoked about their service range—from tenant screening to maintenance, these guys have the work. Plus, the team doesn’t just leave you hanging after 5 p.m.
I mean, the people we talked with indicated that the company was super easy to reach and was able to keep them in the loop without having to chase them down.
And when it comes to pricing, some of us thought the prices could feel a bit steep, especially if you’re tight on your budget. But we found it pretty fair, considering the fantastic quality of service.
Some of us wish they’d adopt more tech-forward solutions, though. You know, make things a bit more digital or automated for convenience’s sake.
Pros
- Vast experience and solid rep
- Comprehensive services
- Great communication and market knowledge
Cons
- Prices a bit high
Comprehensive service with a personal touch
“As a landlord, this was my first time seeking out a property management group. I contacted multiple property management groups in Ottawa and after my initial call with Cedric, I knew I was in the right hands and that the Ottawa Property Managers were the best fit for what I wanted. Cedric did a wonderful job answering my questions thoroughly, efficiently and provided his honest opinion based on his experiences with Ottawa Property Managers. For the tenant screening/placement, Paula worked hard and conducted many showings to make sure that I found a tenant that suited my needs. Its a great group of people that would manage your property as they would their own. Thank you Ottawa Property Managers!”
– Sarah Morris, Google Review
Exceptional efficiency and attentive service
“I had the most outstanding experience with Ottawa Property Managers for their tenant placement services. Cédric quickly put me at ease with the process by his professionalism and sincere attention to my needs. He expertly and expediently advertised my property. Both Cédric and Paula were very quick to answer my questions and offer sound advice. I never expected to find tenants in less than 3 weeks. I’m very grateful for them!”
– Genevieve Limieux, Google Review
Sleepwell Property Management
Address: 423 Bronson Ave.
Phone: +16135212000
Business Hours: Monday to Friday – 8:30 AM to 4:30 PM
We’ve been around the block checking out property management options in Ottawa, and Sleepwell caught our eye. We were really impressed with their thorough tenant screening process.
They’re all about matching the right tenant to the right property, which is smart, and that’s one of the reasons they made it to our list.
Moreover, when it comes to their services, they’re really hands-on.Whether you have some rent collection issues, maintenance issues, or any other property-related issues, Sleepwell’s team handles them so efficiently that you’d almost forget they were a thing.
Plus, they’re quick to respond, clear, and always super accessible. Something all their previous clients we’ve talked to rave about.
Their pricing is competitive—not the lowest—but we’ve found it’s bang for your buck. With their proactive management and dedication, we’re seeing less turnover and happier tenants.
If we’re nitpicking for cons, yeah, the cost can make you pause, but that’s overshadowed by their reliability and the quality of service.
Pros
- Stringent tenant screening
- Proactive maintenance handling
- Stellar communication and accessibility
Cons
- Premium pricing can be a stretch
Rapid responsiveness and seamless process
“I had an amazing experience with Leah. She contacted me extremely quickly after applying for a viewing & was very professional and kind when she met with me. I couldn’t have had a better experience. All my questions were answered very quickly and it was such a smooth transition. Would strongly recommend working with Sleepwell and Leah specifically!”
– Gabriela Pineda, Google Review
Prompt and effective service
“I will give 5 stars to sleepwell’s staff… I had a plumbing issue in my apartment and they sent help on Sunday morning. His name was Andre and he did a great job fixing it.”
– Navjot Kaur, Google Review
Fahel & Co
Address: 2450 Lancaster Rd., Unit 4
Phone: +16133660769
Business Hours: Monday to Friday – 8 AM to 4 PM
Fahel & Co. have been around the block, and from what we’ve gathered, these folks have pretty much mastered the property management game in Ottawa. Their service catalogue is comprehensive.
From accounting, regular maintenance and inspections to navigating the finer points of property law, they’ve got it covered. We really appreciate how they seem to strike a balance between being thorough and efficient.
Plus, their grasp on fair pricing stands out. On communication, Fahel & Co. step it up by keeping channels wide open.
Folks say they’re proactive in giving updates and addressing concerns, something that makes the whole property management ordeal feel more like a breeze for them.
We did note the prices, and while not the cheapest, many argue you’re paying for peace of mind and stellar service.
Moreover, they manage to make property management seem less daunting and more like an opportunity—a significant advantage in our books!
Pros
- Demonstrated reliability
- Extensive service selection
- Value-driven approach
- Proactive updates
- Strategic market advice
Cons
- Costs may deter budget-conscious clients
Responsive and transparent service
“Rami and the Fahel & Co team are very attentive to our immediate needs when and if an issue occurs. They’re very responsive and on the front foot in communicating issues. The transparency is definitely appreciated and they work hard to fix/prevent any issues. Maintenance requests are dealt with quickly!”
Drew Beckie, Google Review
Attentive and relieving support
“Fahel & Co management staff have been very kind and responsiveness to all my requests regarding to accounts, payments, and apartment special request. They are always prompt to assist you as best as they can. That’s give you a great relief from a building management staff as you feel safer and more relaxed with less things to take care of for your apartment.”
Laura Andrea Rodriguez, Google Review
DORE Property Management
Address: 1803 St. Joseph Blvd., Unit 114
Phone: +13432910605
Business Hours:
- Monday to Friday – 9 AM to 6 PM
- Saturday and Sunday – 9 AM to 4 PM
DORE Property Management is one that keeps cropping up in conversations—and for good reason. After having a closer look at their operations and talking to some of their clients, we’ve zeroed in on what makes them the best.
What sets them apart is their meticulous attention to detail. Whether it’s handling day-to-day property issues or navigating the complexities of rental laws, they’re all in.
Their team is known for its diligence and proactive stance, which is a huge relief to property owners who want things managed right without constant oversight.
Their pricing structure is another area where we’ve noticed they really try to align with the varying budgets of property owners.
Instead of a one-size-fits-all approach, they’ve demonstrated flexibility, which is appreciated in an industry where costs can quickly spiral.
If you need to reach out to them, we found they take communications seriously, so there’s no endless waiting for a callback or response.
Pros
- Detail-oriented management
- Dependable communication channels
- Proactive market positioning
Cons
- Premium service reflected in price
Highly recommended and reliable
“Dore has been a great company to work with. I recommend Dore Property Management any time someone asks me to recommend a property management company in Ottawa. I would be more than happy to use Dore Property Management if/when we need to rent our house in Ottawa again.”
– Andrew Colpitts, Google Review
Efficient operation with a personal touch
“Efficient, friendly, departmental…. It was my first rental in decades and Dore is organized like a well oiled machine with a friendly touch…. It’s certainly not to blame them for the outrageous rent prices..it’s Justin flation ;)”
– David Marks, Google Review
Royal York Property Management
Address: 116 Albert St., Suite 200 and 300
Phone: +16136908374
Business Hours: Monday to Friday – 9 AM to 5 PM
Royal York Property Management is all about making life easier with tech. I’m talking about slick, user-friendly platforms where tenants and owners can talk, pay rent, sort out maintenance issues—you name it.
It’s like they’ve got an app for everything, which seriously cuts down on the hassle. Now, their list of services ranges from finding tenants and screening them to dealing with the nitty-gritty maintenance stuff and even handling legal issues.
People can’t help but appreciate their commitment to round-the-clock availability, and that’s what we like most about them.
However, while their offerings are plentiful, they are also positioned on a higher pricing spectrum. Additionally, the very technology that sets them apart may pose a challenge for less tech-savvy clients, potentially steepening the learning curve for some users.
Despite these, Royal York is kind of like the Tesla of property management—innovative, sophisticated, and totally worth it if you’re up for embracing the future of managing properties.
Pros
- Tech-driven efficiency
- Comprehensive offerings
- 24/7 support
- Proactive strategies
Cons
- Higher cost
- Technology learning curve
Exceptional service and personalized assistance
“I had an exceptional experience working with Ahmed as our property management consultant. He’s been tremendously helpful in finding me and my wife an amazing one-bedroom apartment. He not only understood our needs, but also went above and beyond to find us the perfect property. Ahmed’s professionalism, efficiency, and dedication truly made our apartment search a breeze. We’re grateful for his expertise and would highly recommend him to anyone in search of a home.”
– Ahmed Abdelhady, Google Review
Polite, professional, and informative service
“Went to a viewing and dealt with Ahmed, he was very polite and very professional. He took his time to show us around and explained everything. It was a great experience and I recommend dealing with him if you are looking for a property.”
– Hamad Mohammad, Google Review
Palladium Property Management
Address: Serves Ottawa
Phone: https://palladiumpropertymanagement.ca/contact
Business Hours: By appointment
Palladium Property Management is a locally owned and fast-growing company specializing in managing residential and commercial properties across Ottawa. With a strong emphasis on professionalism, communication, and efficiency, they position themselves as a reliable choice for property owners seeking to outsource the day-to-day management of their investments.
Palladium offers a wide range of services, including tenant procurement, rent collection, property maintenance, and emergency support. Their ability to take over the day-to-day operations provides property owners with peace of mind and the opportunity to focus on expanding their portfolios.
Their proven tenant screening process helps connect properties with reliable tenants. This reduces the likelihood of problematic tenants and ensures consistent occupancy rates, which is crucial for maintaining steady rental income.
Palladium’s 24/7 availability for property and tenant emergencies is a significant advantage. Knowing there is a reliable team ready to handle unexpected issues adds a layer of security for both property owners and tenants.
Communication is a core value at Palladium. They prioritize keeping property owners informed through regular updates and financial reports, ensuring transparency in the management process.
Palladium’s commitment to personalized solutions ensures that property owners’ unique needs are addressed. Their client-first mentality creates tailored strategies that align with individual goals, enhancing satisfaction.
The company’s emphasis on ethical behavior and adherence to high professional standards ensures that clients can trust Palladium to manage their properties responsibly and legally.
Efficiency is another key strength. Palladium’s streamlined processes help address issues economically while maintaining high standards, offering excellent value for their pricing.
Pros
- Comprehensive Property Management Services
- Tenant Procurement and Screening Process
- Emergency Response Team
- Focus on Communication
- Client-Centric Approach
- Integrity and Professionalism
- Streamlined Operations
Cons
- Busy During Peak Seasons
Bliss Property Management
Address: Serves Ottawa
Phone: [email protected]
Business Hours: By appointment
Bliss Property Management offers a range of property management services, catering to both short-term Airbnb rentals and long-term rental properties. They also provide professional cleaning services, ensuring that properties remain well-maintained and presentable.
For property owners looking to operate an Airbnb, Bliss Property Management provides a full suite of services. From permit applications and styling to listing optimization and guest communications, they take care of every aspect of running a short-term rental. Their professional photography and account setup ensure that listings attract more potential guests, leading to higher occupancy rates.
Bliss Property Management handles all key aspects of long-term rentals, including advertising vacancies, screening tenants, drafting leases, and issuing rental increases. Their end-to-end service ensures landlords experience minimal stress while maximizing rental income.
A major challenge for property owners is dealing with tenant concerns and property issues. Bliss Property Management offers 24/7 tenant support, handling communications, maintenance requests, and conflict resolution, making it easier for landlords to focus on their investments rather than day-to-day management.
From routine snow removal and grass cutting to common area cleaning, Bliss ensures that properties remain in top condition year-round. Their proactive maintenance services prevent minor issues from escalating into costly repairs.
Bliss Property Management provides Airbnb, residential, and office cleaning services with flexible scheduling options. Whether it’s deep cleaning between tenants or routine maintenance, their team ensures a spotless living space that enhances tenant satisfaction and property value.
Pros
- Comprehensive Property Management Services
- Tenant Procurement and Screening Process
- Emergency Response Team
- Focus on Communication
- Client-Centric Approach
- Integrity and Professionalism
- Streamlined Operations
Cons
- Busy During Peak Seasons
