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Home » Recent posts » Ottawa’s 5 Most Trusted Retirement Residences Where You’ll Find Comfort, Care, and Community

Ottawa’s 5 Most Trusted Retirement Residences Where You’ll Find Comfort, Care, and Community

retirement-residences-ottawa
We extensively test and research all services we review. Here's why you can trust us.
  • Comprehensive Living Options: Retirement living isn’t one-size-fits-all. We focused on residences offering a variety of options, from independent living to assisted care and memory support, ensuring seniors can transition seamlessly as their needs change.
  • Qualified and Caring Staff: Quality care starts with great people. We chose residences staffed by compassionate professionals, including trained caregivers, medical staff, and activity coordinators who understand the unique needs of seniors.
  • Tailored Services and Activities: A fulfilling retirement is about more than just a comfortable space. We prioritized residences that offer personalized services and engaging activities—think fitness classes, hobby groups, and social events—to keep residents active and connected.
  • Convenient Locations and Amenities: Location is key for both residents and visiting families. We sought residences centrally located in Ottawa, close to healthcare facilities, parks, and shopping, with convenient features like on-site dining and transportation.
  • Positive Resident and Family Feedback: There’s no better insight than hearing from those who’ve lived it. Residences with glowing reviews from residents and their families were top of our list.

Finding the perfect retirement residence in Ottawa can feel like picking the best restaurant for a family dinner—there are plenty of options, but not all of them feel just right. 

We’ve done the legwork (and the tours) to help you sort through the choices. Think of us as your friendly neighbor who’s already scouted out the best spots. 

Starting from lush gardens to activities that could rival your grandkid’s summer camp, these residences offer something for everyone. And let’s not forget—delicious food is always a bonus!

So, if you’re ready to discover places where community, care, and comfort come together, keep reading. Who knows, you might even find a residence that feels more like a vacation destination than a traditional home. Let’s dive in!

What types of care do retirement residences in Ottawa offer?

Retirement residences in Ottawa offer a range of care options, including independent living, assisted living, memory care, and respite care. 
Some even provide specialized services for post-surgery recovery or chronic health management. It’s best to inquire about specific needs during a tour.

1. The Redwoods – Retirement Community in Ottawa

the-redwoods-retirement-community-in-ottawa

Address: 2604 Draper Ave

Business hours: 24/7

Contact number: +16138288540

Website

The Redwoods feels like home with its cozy, apartment-style accommodations. Residents and families often highlight the full kitchens, living rooms, and private balconies as standout features that make it more than just a residence. 

Options include studio, one-bedroom, and two-bedroom suites, offering flexibility to suit different needs and preferences.

One feedback noted how their loved one went from hesitant to thrilled within a month, especially enjoying the activities and entertainment.

We love that the location promotes independence while offering peace of mind with optional care services and light housekeeping. The spacious and well-designed suites received glowing feedback, especially for their warm and inviting ambiance.

However, some clients noted difficulties with communication, particularly when scheduling tours or inquiries.

Still, with its balance of independence, support, and community-focused living, The Redwoods stands out as a welcoming choice for retirees looking to enjoy their golden years.

Pros

  • Full apartment-style accommodations with kitchens and private balconies
  • Offers various floor plans
  • Engaging activities and entertainment
  • Supportive and community-focused living

Cons

  • Issues with communication for inquiries

A tough decision made easier with great care

“We had to make the difficult decision to have my father-in-law move into an assisted-living residence. We learned of The Redwoods from mail that he had been receiving and knew that when the time came, he wanted the best.

He got it… April, Crystal and the gang were and are amazing and take excellent care of him. Accommodations are terrific as is the food and there are plenty of activities to enjoy.

Right choice and one that we are happy with! Thanks Redwoods Team!.”

-Bruce Lonergan, Google Review

Recovering with care and comfort at Redwoods

“My wife had a complete knee replacement surgery and for convalescence we spent 2 weeks at the very good Redwoods . The care which she received was excellent as were the meals which were provided.

The staff is very well trained and are friendly and thoughtful and certainly surpassed our expectations . We were extremely impressed with the entire Redwoods organization.

My wife will be having her other knee done within the next few months and we will be doing this again. Our stay at the Redwoods was a very comfortable and carefree 2 weeks. Great staff !”

-Peter Demontigny, Google Review

2. Park Place Seniors’ Suites & Retirement Residence

park-place-seniors-suites-retirement-residence

Address: 110 and 120 Central Park Dr,

Business hours: 24/7

Contact number: +16137272773

Website

Park Place combines a caring atmosphere with thoughtful touches that residents and families seem to appreciate. Residents we surveyed frequently praise the welcoming vibe, engaging activities, and attentive approach to creating a positive community.

We also love that the residence encourages social connections, with staff often creating an environment to make residents feel valued. 

The Central Park location offers easy access to green spaces and city amenities, adding to Park Place’s appeal. We also love how Park Place offers a variety of thoughtfully designed floor plans. 

Options include alcove, studio, one-bedroom, and two-bedroom suites, catering to both independent living and those needing additional care—a thoughtful touch that adds flexibility.

However, some feedback has pointed to concerns about communication and certain staff interactions. 

For instance, a few residents and families mentioned challenges in addressing complaints effectively, as well as occasional instances where staff attitudes felt less supportive than expected.

Still, Park Place has built a strong reputation for fostering a sense of belonging, making it a great pick for retirees seeking a vibrant and supportive home.

Pros

  • Welcoming and positive community vibe
  • Offers various floor plans
  • Convenient Central Park location
  • Engaging activities and social connections

Cons

  • Mixed reviews about staff interactions

Park Place is where teamwork really shines

“I love my job! I get see to laugh with residents and talk about our days when it’s meal time. Celebrating different holidays is always very fun because everyone is happy.

My coworkers are always helpful and we have great teamwork!” 

-rubysliam, Google Review

The residents at Park Place make it special

“I have been working in both buildings for about 5 years now. My coworkers and I work hard and aim to making everyone happy. 

The residents are wonderful. Very good team we have threw out all departments. Along with doing my job I socialize with the residents.  

Spreading Love💜 and Light✨️ to everyone.”

-Omura, Google Review

3. Thorncliffe Place

thorncliffe-place

Address: 1 Thorncliff Pl

Contact number: +16135963853

Website

Thorncliffe Place is a charming retirement residence. Residents often gush about the lovely outdoor gardens, monthly activities, and the family-owned vibe that creates a welcoming community. 

We noted the positive energy, with many highlighting the warm and caring staff.One memorable mention involved festive events like Christmas parties with Mr. and Mrs. Claus, adding a playful and joyful touch. 

Regular activities also stand out, like exercise classes to stay active, cards and games for some friendly fun, and book discussion groups to share ideas.

We also like that Thorncliffe Place offers flexible care plans, including options for added support like diabetic supervision and palliative care. 

Overall, the atmosphere feels lively and engaging, which is a huge plus in our books.

That said, some reviews pointed out a drop in the quality of meals and fewer transportation options for outings, so it’s worth clarifying what’s currently available during a visit.

Pros

  • Beautiful outdoor gardens and putting area
  • Fun, festive activities for residents
  • Welcoming, family-owned atmosphere
  • Offers flexible care options

Cons

  • Decline in meal quality and fewer transportation options

Thorncliffe’s gardens are a little piece of paradise

“I have really enjoyed my time working at Thorncliffe. My co-workers are caring individuals and the residents are happy!

Lots of great activities and the gardens are fabulous! Amazing place to work at!”

-Jefferson Juan, Google Review

Mom found her true home at Thorncliffe

“Our mother lived at Thorncliffe for five years. Before, during and after the pandemic.  In that time staff went out of their way to care for the residents.

Mom always felt Thorncliffe was her home and wanted to be no place else. Thorncliffe is homey, of a manageable size, not huge and with a caring staff with very little turnover.”

-D MacLellan, Google Review

4. Chartwell New Edinburgh Square Retirement Residence

chartwell-new-edinburgh-square-retirement-residence

Address: 420 MacKay St

Business hours: 24/7

Contact number: +13438824759

Website

Chartwell New Edinburgh Square blends urban convenience with a community feel. Reviews frequently highlight the residence’s thoughtful amenities, like a car service for medical appointments and a weekly hairdresser visit—little touches that make a big difference.

We love that the residence is connected to local favorites like Scone Witch and Clocktower Restaurant, offering easy access to delicious coffee and dining without stepping outdoors. 

Residents often rave about the welcoming atmosphere, with one even mentioning how supported and happy they feel in their late years.

We also like that Chartwell New Edinburgh Square offers flexible living options, from stylish seniors’ apartments with full kitchens to independent living suites with à la carte care services. 

Their Respite Program is particularly noteworthy, providing short-term stays for recovery, trial periods, or simply giving families peace of mind. 

On the flip side, some reviews mentioned slow computers in shared spaces and less-than-perfect phone systems, which could use improvement.

Still, with its mix of practical services, great location, and welcoming community, Chartwell New Edinburgh Square remains a solid choice for retirement living in Ottawa.

Pros

  • Convenient location with access to restaurants and cafes
  • Helpful amenities like car services and hairdresser visits
  • Flexible living options with short-term Respite Program
  • Friendly and supportive community

Cons

  • Slow shared computers and phone system issues

New Edinburgh Square is full of love and community

“So grateful to be in respite care at the New Edinburgh Square!!  A loving community of supportive staff and very friendly and welcoming residents… plus, the food is amazing. 

A unique feature of the NES is that I can access delicious coffee at the Scone Witch and  visit the Clocktower restaurant, all without going out of doors!.”

-Len and Vanessa, Google Review

Feeling at home at New Edinburgh Square

“My name is Monique Lafrance. I have been at the Chartwell New Edinburgh Square residence for over 2 months and  I am very satisfied.

Am mostly happy with the reception desk who always greet you with a smile mostly Cleo. Thé fond is also quite good. Thanks to all employees in the Food and Beverage,Nursing team,housekeeping and Maintenance department for doing an excellent job everyday..”

-Monique Lafrance, Google Review

5. Saint Patrick’s Home

saint-patrick-s-home

Address: 2865 Riverside Dr. #226

Business hours: 24/7

Contact number: +16137314660

Website

Saint Patrick’s Home is all about comfort and quality care in a warm and inviting environment. Former residents and families often mention the cheerful atmosphere, with plants, cozy decorations, and even a resident dog adding to the homey feel.

We love that the residence is committed to creating a fulfilling experience for residents, offering quality meals and a focus on making everyone feel valued. Families frequently note how their loved ones’ quality of life has improved since moving in.

St. Patrick’s Home also offers a range of thoughtful services, including nursing care available 24/7 and assistance with daily activities like bathing, grooming, and mobility. 

We like that residents can also continue seeing their own family doctors or work with the home’s dedicated medical team for personalized care.

However, some reviews pointed out parking fees for visitors and limited staff availability during busy times, which could be a drawback for some families.

All in all, Saint Patrick’s Home is a top contender for those seeking a caring, community-oriented retirement residence where residents feel respected and supported.

Pros

  • Cheerful atmosphere with homey decorations and a resident dog
  • Quality meals and fulfilling resident experience
  • Positive impact on residents’ quality of life
  • Comprehensive 24/7 nursing care and medical support

Cons

  • Parking fees for visitors
  • Limited staff availability during busy times

Dad’s thriving and happy in his new home

“Just visited my father who has been at St.Patrick’s for about a year. Can not say enough nice things about this place. Friendly, kind staff, clean rooms, great atmosphere. 

There is clearly a mandate to make the residents’ quality of care/life at the center of what they do. My father is healthy and happy which is all a son could ask for.”

-Chris S., Google Review

The staff here truly deserve more appreciation

“Exceptional caring staff. However, staff needs more recognition and gratitude (and higher salary) to keep them at work. 

When staff is short, ptaients cannot receive regular care like showers, getting help to clean themselves after an accident, …Thank you staff for doing the best you can!”

-Marianne Larrivee, Google Review