The 7 Best Jewellery Stores in Ottawa That We Tried on for Size (And Sparkle!)

Trying to find a decent jewellery store all by yourself is like trying to find that one sock that disappeared in the laundry—possible, but exhausting. So, to save you from endless window-shopping, I’ve put together a list of Ottawa’s best jewellery stores.

Now, before you roll your eyes and think, “Jewellery stores? Aren’t these places where I need to sell a kidney just to buy a bracelet?”—hold up. Trust me, these gems are for anyone who wants to shine bright without going broke.

So, whether you’re on the hunt for the perfect engagement ring or just something sparkly to jazz up your day (we all need a little distraction from our questionable life choices, right? ), keep reading!

How much does jewelleries in Ottawa typically cost? In Ottawa, you can expect to pay between $50 and $5,000 for jewellery. This range typically encompasses affordable options like fashion jewellery and higher-end items such as custom-designed engagement rings or fine gemstone pieces.

How We Chose the Best

La Maison d’Or Jewellers 

Address: 110 Place d’Orléans Dr.

Phone: +1 613 837 1001

Business Hours:

• Monday to Wednesday, Saturday – 9:30 AM to 6 PM
• Thursday and Friday – 9:30 AM to 8 PM

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When we visited La Maison d’Or Jewellers at 110 Place d’Orléans Dr., their customer service instantly stood out. 

From the get-go, a friendly staff member greeted us and walked us through their extensive range of offerings, including engagement rings, necklaces, and custom pieces.

What we liked most was how informative and straightforward the staff were about their services. They were very clear about their processes and generous with details, making even our more intricate inquiries easy to understand.

One major plus is their pricing transparency—there were no hidden costs, and everything was laid out upfront, so you know exactly what you’re getting into. We found their return policy and warranty services to be particularly reassuring, too!

They really back their products, which adds significant peace of mind to any purchase. Communication-wise, we were happy with their quick and clear responses to any post-visit questions we had.

However, it’s worth noting that their popularity means they can be quite busy, which sometimes makes getting immediate attention a bit challenging. This high demand raised a slight concern for us about their ability to maintain such a personalised service.

 Exceptional craftsmanship and attentive service

“At La Maison d’Or, refurbishing my wedding ring for my significant other was a delightful experience. Their attentive team listened to my preferences, delivering exceptional craftsmanship and exceeding my expectations. The transparent communication and impeccable outcome made it a recommendation-worthy journey in the world of fine jewellery. Thank you Rita for your professional service and help in making the ring surpass my expectations.  I would highly recommend this business.”

– Amanda Bee, Google Review

Friendly expertise and perfect selection

“I came in looking for a wedding band and it was such an amazing experience from start to finish. Tracy was so friendly, professional and knowledgeable. She presented me with so many options but helped me narrow it down to the absolute most perfect wedding band. I will definitely return here for all my jewellery needs in the future.”

– Claudia M., Google Review

Dixon Jewellers 

Address: 71.5 Sparks St.

Phone: +1 613 235 5630

Business Hours:

• Monday to Wednesday, Friday – 9:30 AM to 5:30 PM
• Thursday – 9:30 AM to 7 PM

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When we stepped into Dixon Jewellers, we immediately got a sense of their deep commitment to craftsmanship and quality. 

They really took the time to understand our needs before showing us their array of fine jewellery, including heirloom-quality pieces, custom designs, and elegant watches.

One thing we were particularly impressed by was the store’s emphasis on education. They patiently explained the intricacies of various gemstones and settings, ensuring we felt confident in our choices. 

Many clients we spoke to echoed our sentiments, pointing out how Dixon Jewellers goes above and beyond to make sure every customer feels special. 

Their return policy and warranty services are also noteworthy, providing ample protection for your investment, something that significantly boosts their credibility.

Unlike some other places, we found Dixon Jewellers to be quite proactive in their communication, promptly addressing all our post-visit inquiries with detailed and helpful information. 

Furthermore, we did notice that their prices might be a touch high for some budgets. Nevertheless, with the level of quality and craftsmanship they offer, we consider it a worthwhile investment.

Incredible custom designs and professional service

“We have had an amazing experience using Dixon Jewellers for engagement and wedding rings. Their design services are incredible – Matt was able to create a sketch out of my vague descriptions and example photos, and I absolutely love it. They set a family stone in the engagement ring with care, and made a wedding band to match. My husband’s wedding band was also terrific – he just took it in for resizing after a few days of wear, and they were quick and professional. We’ve enjoyed having them as part of our wedding experience, and would recommend them to anyone.”

– Emma Pascoe, Google Review

Exceptional quality repairs and friendly staff

“They repaired my 35 year-old 10 mm-wide gold wedding band that had a large chunk broken off the side.  It was comforting to know that their professional work is always done on site!  Fantastic quality repair work!!  Super friendly staff too.”

– Sandra K., Google Review

True Bijoux 

Address: 206 Sparks St.

Phone: +1 613 232 2229

Business Hours:

• Tuesday to Saturday – 10 AM to 5 PM

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When we visited True Bijoux, we were immediately struck by their modern store layout, which beautifully showcases their versatile collection of jewellery upfront. 

We were warmly welcomed by their staff, who were quick to offer assistance and provide insights into their jewellery pieces.

True Bijoux offers bespoke jewellery services that allow clients to bring their unique visions to life. During our visit, we saw firsthand how their jewellers work closely with customers to design one-of-a-kind pieces.

Additionally, their after-sales service impressed us; they provide reliable maintenance and repair services to keep your jewellery in top condition. 

The comments from those we talked with are overwhelmingly positive, highlighting the exceptional quality of their pieces and the dedicated customer service.

We also found their response time to be prompt and their staff to be very approachable, which made our entire experience smooth and pleasant. 

The only downside we noted was that their modern design focus might not appeal to those looking for more vintage or traditional styles. However, for anyone seeking contemporary elegance, True Bijoux clearly excels.

Passionate team and outstanding in-house service

“What an amazing team! Every member was welcoming, knowledgeable, and truly passionate about their work. Frances, who assisted me, was especially lovely. Heather, the Goldsmith, did an outstanding job resizing my ring—it looks better than ever! One of the key factors for me was that everything is done in-house. Thank you all once again :)”

– Chloé Arsenault, Google Review

Unmatched customer service and personable staff

“Absolutely the greatest customer service, imaginable. True Bijoux is a treasure to the City of Ottawa. Whether looking for silver, gold, unique Estate pieces, or even to sell, ALL of the staff are remarkable and extremely personable. In particular, Josh and Alex have both been truly great to deal with, and no matter who is working, you’ll have a pleasant experience. Highly recommended for any jewellery lovers, as a must visit spot!”

– Brad Buckstein, Google Review

Denis Fairhead Jewellers 

Address: 150 Elgin St Suite 800

Phone: [email protected] 

Business Hours:

• N/A

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Visiting Denis Fairhead Jewellers was a delightful experience, highlighted by their personalised attention and the high level of craftsmanship on display. 

The staff here were exceptionally knowledgeable and took the time to understand our specific needs, offering detailed advice on selecting the perfect pieces. 

They specialise in custom designs and repairs, so they’re a go-to spot for those looking for unique, tailor-made jewellery.

One standout feature of Denis Fairhead Jewellers is their longevity and reputation in the community. Having been in business for several decades, they have built a loyal customer base that frequently praises their high standards and reliable expertise.

We appreciated that we were given detailed explanations about gemstone qualities, different types of metal, and the intricacies of custom design processes. 

Additionally, their pricing, while on the premium side, is transparent with no hidden fees, which is always a plus in our book.

However, the boutique setting means their range is more limited compared to larger stores. While they excel at custom pieces, those looking for a broad selection of ready-made designs may find fewer options.

Expert craftsmanship and exceptional communication

“I had the best experience working with Denis and Ruth from the moment I contacted them with my idea to the receipt of the ring. Communication was super speedy throughout the whole process, and their knowledge and expertise showed through in the design and recommendations given towards it. I went in to redesign my engagement ring, where they took the pear diamond and worked it into this new design – which was identical to the brainstorming we’d done. They also picked out this stunning radiant-cut diamond that was able to match the pear perfectly. Can’t recommend them enough!”

– Yasmin, Google Review

 Expert guidance and timely communication

“After working with the Fairhead team, we are so pleased with the service, the responsiveness, and of course the finished product. They provided expertise to guide our choices without any kind of pressure, their communication was both helpful and timely from the initial reachout through to the completion of the project, and the overall experience was lovely and efficient.

Ruth, Denis and Emily were all involved in our project, and we would absolutely refer them (and use them again ourselves!).”

– Leanne Bell, Google Review

Thompson Jewellers 

Address: 193 Bank St.

Phone: +1 613 233 8839

Business Hours:

• Tuesday to Friday – 9 AM to 5 PM
• Saturday – 9 AM to 4 PM

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Our visit to Thompson Jewellers was marked by an extensive collection of fine jewellery with a blend of traditional and contemporary aesthetics. The store itself is elegant and neatly arranged, so it’s easy to browse through their selection.

The staff greeted us warmly and were eager to assist without being overbearing. They took the time to understand our preferences and guided us through various options.

One of the key highlights of Thompson Jewellers is their impressive variety of gemstones. They offer an array of precious and semi-precious stones that cater to all tastes and budgets.

Additionally, they have a strong focus on ethically sourced materials, which is a big plus for today’s conscientious consumers.

Moreover, the transparency in their pricing, along with the value they offer, makes them a popular choice among discerning clientele.

One aspect where Thompson Jewellers particularly excels is their after-sales service. They offer comprehensive maintenance and repair services.

However, given their focus on quality and ethical sourcing, prices can be a bit on the higher side. Still, the investment is often deemed worthwhile by those who prioritise craftsmanship and sustainability.

Exceptional custom design and delightful service

“Thompson Jewellers was recommended to me by my parents, who have been going there for years. I have nothing but positive things to say about my and my now fiancé’s experiences working with Talin to design a custom engagement ring. Talin was a joy to work with and made the process feel as special as it should be. The ring she designed turned out even more stunning than we could have imagined.”

– Owen Hussey, Google Review

Personalized design and exceptional craftsmanship

“I brought in some older jewelry and spoke with Talin about designing a brand new piece utilizing some of the best elements from my existing pieces. She spoke with me about my preferences and she designed a beautiful creation, provided a mock up and reviewed that with me. She then contacted me when the finished piece was ready. I was so impressed with the quality and artistry, the piece looked just like the mock up design and is truly an original piece of art that I will proudly wear. It is beautiful, eclectic, unique – a wonderful fitting tribute to my personal  journey. I recommend Talin and Thompson’s Jewellers, for their excellent service, talent and quality craftsmanship.”

– Janet Bell, Google Review

Loft.bijoux

Address: 3910 Saint Denis St, Montreal, Quebec H2W 2M2, Canada

Phone: +1 514-506-9142

Business Hours: Contact for more details

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Loft.bijoux is a distinguished jewelry atelier-boutique based in Montreal and Ottawa, offering a blend of personalized engagement rings, custom jewelry, and ready-to-wear pieces. Founded in 2016 by Olga Leclair, a certified gemologist and jewelry expert, Loft.bijoux is committed to exquisite craftsmanship, ethical sourcing, and sustainability. The boutique provides worldwide shipping and prides itself on catering to clients who seek unique, heirloom-quality jewelry with an emphasis on quality gemstones and ethical practices.

One of the standout features of Loft.bijoux is its bespoke jewelry services. From selecting the gemstone—whether it’s a diamond or a colored precious stone—to creating a custom design, every aspect of the jewelry-making process is highly personalized. This level of customization allows clients to create unique pieces that reflect their personal taste and values.

Loft.bijoux emphasizes the ethical sourcing of gemstones and uses recycled gold in its designs, ensuring that the jewelry is both beautiful and sustainable. This dedication to ethical practices is a significant draw for those who are conscious of environmental and social impacts.

Founder Olga Leclair’s extensive education in jewelry design and gemology—from institutions such as the École de Joaillerie de Montréal and the Gemological Institute of America—gives clients confidence in the quality of the pieces. Olga’s background in both business and jewelry design ensures that Loft.bijoux combines artistic passion with a strong business foundation.

Loft.bijoux serves clients worldwide, with customers in over 15 countries. Their ability to offer worldwide shipping, along with their commitment to a smooth international purchase experience, makes them an attractive option for customers outside Canada.

The boutique’s focus on heirloom-quality jewelry ensures that pieces are not only beautiful but also made to last. Whether you’re purchasing a custom engagement ring or a piece from their curated selection, you can expect exceptional craftsmanship that can be passed down for generations.

With the option to make appointments at their Montreal and Ottawa locations, Loft.bijoux ensures a personalized, one-on-one shopping experience. Additionally, their clear and efficient online presence makes it easy for clients to browse and shop for both custom and ready-to-wear pieces.

Patient, creative, responsive and amazing

“Olga made my dream engagement ring a reality. My SIL actually first came across Olga and she created her the most beautiful engagement ring. When I heard how amazing and invested Olga was to each client and I saw the ring, I knew that if I ever got engaged, she was the one I’d want to create my ring. To my surprise, my now fiancé and Olga actually decided to surprise me on my engagement weekend and I found out I would get to be part of the entire design process. Olga made the first visit so special with a bottle of champagne, an assortment of jewels based on what I was sending to my partner and the excitement to help me design a more unique ring. Throughout the entire process she was patient, creative, responsive and amazing. We’re based in Ottawa so we had regular visits with her to pick out the sapphire, band colour, and to try on the prototype. Although it was hard waiting for the ring to be completed, it was such a magical experience and totally worth the wait. I can’t wait to design my wedding band with her next! If you’re looking for a special experience and ring, she’s your person.”

Accommodating and supportive

“Olga is an incredibly talented artist with a lovely demeanor and willingness to give clients exactly what they want. She went the extra mile to ensure a family stone was what we thought it was, and maintained excellent communication throughout the process of designing our custom engagement ring. She was accommodating and supportive the entire time we were working together. Olga’s work is beautiful and her commitment to natural stones and the history of gemstones goes above and beyond any expectations. We love Olga and Loft Bijoux!!”

Dana Dano Jewelry

Address: 1175-343 Preston St, Ottawa, Ontario, Canada K1S 1N4

Phone: +1 (343) 988 – 2405

Business Hours: Mon-Fri: 10am-4pm (GMT-4)

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Dana Dano Jewelry positions itself as a trusted online store for handcrafted solid gold jewelry. With a wide range of offerings, including necklaces, earrings, bracelets, and rings, their services emphasize quality craftsmanship, ethical sourcing, and affordability.

The website’s educational hub is a standout feature, offering guides and tips to help customers make informed decisions. This resource is particularly valuable for first-time buyers or those unfamiliar with jewelry specifications.

Every piece of jewelry at Dana Dano is professionally handcrafted in solid gold. The commitment to quality is evident in their intricate designs and use of ethically sourced gemstones. This level of craftsmanship ensures long-lasting and visually stunning jewelry.

Dana Dano’s dedication to conflict-free materials and sustainable packaging highlights their environmental and social responsibility. This makes them an excellent choice for conscious consumers seeking ethical jewelry options.

Dana Dano stands out with its clear pricing policy, displaying gold weight, purity, and other essential details upfront. This transparency helps build trust and eliminates any ambiguity for customers.

With an in-house design team, Dana Dano creates exclusive collections that blend timeless elegance with contemporary trends. Customers looking for unique pieces that can’t be found elsewhere will appreciate their offerings.

Their customer-friendly policies include free international delivery, a 1-year warranty, and a 30-day return option. These features provide peace of mind for shoppers, especially those purchasing high-value items online.