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Home » Recent posts » Seamless Shipping: Your Guide to Ottawa’s 5 Best Couriers

Seamless Shipping: Your Guide to Ottawa’s 5 Best Couriers

courier-services-in-ottawa
We extensively test and research all services we review. Here's why you can trust us.
  • Reliability and Track Record We focused on courier services with a proven history of dependable delivery. Customer feedback, industry recognition, and on-time delivery performance were crucial indicators of their reliability.
  • Range of Services Our selection prioritised services that offer a variety of delivery options, from same-day to next-day delivery, and cater to different package sizes.
  • Transparency We looked for courier services that provide clear and straightforward pricing. Transparent communication about delivery fees, terms, and expected delivery times helps customers make well-informed decisions.
  • Customer Service We chose services known for excellent customer support. Helpful staff, easy-to-access customer service channels, and a commitment to resolving issues are essential for a smooth and stress-free courier experience.

There’s nothing quite like the relief of knowing your package is on its way to the right destination, right on time. I learned this the hard way after experiencing the chaos of a last-minute delivery that missed the mark completely.

It wasn’t just the stress of the missed deadline that got me—it was the realisation that not all courier services are created equal. With the wrong choice, deliveries can turn into a hassle you don’t need, especially when the pressure’s on.

So, after a bit of trial and error, I’ve made it my mission to find the most reliable courier services in Ottawa. Whether it’s a quick, local delivery or something more complex, I’ve rounded up the top couriers that you can count on for timely, professional service.

How much does a courier service typically cost in Ottawa?

In Ottawa, courier services typically cost between $10 and $50 for local same-day deliveries. For overnight deliveries within Canada, prices usually start at around $15, depending on factors like distance, package size, and urgency.

Trexity 

trexity

Address: 99 Bank St

Business Hours:

  • Monday to Sunday – 8 AM to 7 PM

Instagram

Website

Trexity has quickly established itself as a dependable choice for courier services in Ottawa. In our surveys, they were often praised for prompt deliveries and professional operations. 

We loved how user-friendly their system is, providing real-time alerts so you always know when your package is on its way and when it has arrived. 

Another thing we appreciate is the consistent professionalism of Trexity’s drivers. They’re polite and helpful, making the whole process smooth and stress-free. 

However, there have been some reports of occasional delivery mishaps. You don’t have to worry, though, because we found that their customer service team is quick to provide assistance.

Plus, many customers frequently mention how seamless the service is, where their packages arrive early and in great condition!

Pros

  • Real-time delivery alerts
  • Professional and polite drivers

Cons

  • Occasional issues with drivers during delivery mishaps

Flexible and responsive

“I was very happy with my delivery.  Trexity was flexible and responsive regarding my request to deliver my parcel during business hours.  In addition, I was sent several updates that narrowed down the delivery window.  And my LPs arrived in pristine condition.”

-Suzanne, Google Review

Very efficient and accommodating

“Efficient and friendly service with my Vitahealth order. Other delivery companies have left my orders with frozen meat in them in the lobby of my building because the driver didn’t want to come up to my apartment with my package (in an elevator). My Trexity delivery person brought my order to my door and was very friendly.”

-Marcie Fehr, Google Review

The UPS Store

the-ups-store

Address: 1769 St. Laurent Blvd

Phone: +16135264898

Business Hours:

  • Monday to Friday – 9 AM to 7 PM
  • Saturday – 10 AM to 4 PM
  • Sunday – 12 to 4 PM

Instagram

Website

After recently assessing The UPS Store for ourselves, we can confidently say they live up to their reputation for reliable courier services. Their team is friendly and knowledgeable, which made our visit efficient and stress-free.

We also appreciate how The UPS Store serves as a one-stop solution since they can also manage tasks like printing, aside from just sending packages. 

Their shipping services are commendable, too, for their attention to detail truly stands out in this area. For instance, the staff make sure packages are securely packed, and previous customers appreciate how quick and smooth the process was. 

When it comes to printing, however, we have experienced occasional colour discrepancies in images compared to the originals. Nevertheless, this minor issue does not diminish the overall quality of their services. 

Pros

  • Friendly and knowledgeable staff
  • Secure packaging
  • Reliable shipping

Cons

  • Printing quality may sometimes vary

More savings

“Amazing service! Moving to Northern Alberta and was able to ship my tires and rims for a very reasonable price, and they wrapped them for me!”

-Madison Hatfield, Google Review

Courteous staff

“I had called the store to seek information regarding passport photos for my disabled elderly father, as I was concerned with having to bring him in store for the appointment as he is wheelchair dependant. Yousef was extremely kind and helpful and offered to come see my dad at his home, rather than having him go to the store. He was very accommodating and professional, and was able to bring all required equipment to take the photo properly. I would recommend them again and again for their passport photo services! Price was extremely fair as well. All employees at the store were very courteous and friendly.”

-Marie Maatouk, Google Review

DTDC

dtdc

Address: 2720 Queensview Dr #1102

Phone: +16137900690

Business Hours:

  • By appointment

Instagram

Website

After trying DTDC’s services, we’ve found them to be a trusted name for both domestic and international courier services. From our surveys, we noticed that many clients praised them for being able to handle large and time-sensitive shipments.

Additionally, we noticed how they make sure clients are well-informed about customs requirements, delivery timelines, and any potential challenges that may arise.

We also noticed that their pricing is more affordable compared to others. Imagine, you can save as much as 30% on their international services!

However, a few customers have experienced occasional delays in customer support, and we think this is likely due to the high volume of deliveries. 

While this doesn’t seem to impact their reliable delivery performance, it may be something to consider if immediate assistance is required for specific queries.

Pros

  • Good for international and domestic deliveries
  • Clear communication
  • Helpful staff
  • Economical pricing

Cons

  • Occasional delays in customer support

Great experience

“We used DTDC to move our personal items (800 kgs) from Toronto to our back home in the middle east. It was a great experience with a very responsive and helpful team. They provided us with all the information needed and was very accommodating to our needs. Highly recommended!”

-Malek Aljabari, Google Review

Helpful staff

“Excellent and cheapest service to send courier to india…..Staff is really helpful nd kind…I like the way they understand the customer needs nd help them…”

-Rupinder Jit, Google Review

Swift Delivery Systems

swift-delivery-systems

Address: 80 Colonnade Rd N #8, Nepean

Phone: +16132286571

Business Hours:

  • Monday to Friday – 7 AM to 6 PM

Instagram

Website

We’ve found Swift Delivery Systems to be a dependable courier service, especially notable for their outstanding customer support and efficient delivery options. 

When we dropped by, we appreciated the staff’s attentiveness and many clients we surveyed also commended the staff for their customer service. For instance, they urgently tackle delivery concerns or track down missing packages.

Another aspect we loved is their pricing, which is reasonable. They offered us a friendly discount for the bulk shipments we requested and that is an offer we cannot refuse!

Nevertheless, it’s worth mentioning that while their weekday services are great, they are closed on weekends.

Pros

  • Excellent customer service
  • Affordable pricing

Cons

  • Closed on weekends

Professional and careful

“I had no idea how to get 6 pallets weighing 7 tons from a warehouse in Montreal to my Kanata location. I called Swift and they took care of everything for less money that I expected.  Delivered on their promises, professional and careful with the goods.  Highly recommended!”

-Steve MacMullin, Google Review

Amazing service

“Absolutely love dealing with this team!  They provide amazing service from the friendly and knowledgeable dispatch and office staff down to the professional, A+ drivers in every type of vehicle they provide! I highly recommend Swift for any of your transportation needs!”

-Tony Diotte, Google Review

Gopher it Deliveries

gopher-it-deliveries

Address: 70 Bongard Ave, Nepean

Phone: +16133169125

Business Hours:

  • Monday to Friday – 5 AM to 5 PM
  • Saturday – 9 AM to 5 PM
  • Sunday – 8 AM to 5 PM

Instagram

Website

After assessing Gopher It Deliveries, we became fans of their smooth and professional courier services. Whether it’s a local delivery or a more challenging long-distance pickup, customers we surveyed noted that their recipients received the packages in great condition.

Many also praise Gopher It Deliveries’ smooth and reliable delivery process. Plus, we love them for being especially accommodating when managing complex requests like same delivery even during holidays.

Another thing we love is their competitive pricing. They only charged us under $25 for same-day delivery within the city which is far cheaper than other services we’ve used before.

Still, there is room to improve in their email communication. Some clients have noted occasional delays in receiving responses, which can be frustrating.

Pros

  • Skilled at handling challenging delivery
  • Friendly and professional service
  • Competitive pricing

Cons

  • Email communication may occasionally be unreliable

Very responsive

“I’m impressed! Honestly, when I think about delivery services, it all seems pretty straightforward to me — though I think that’s because of all the work that goes on in the background. But today, when I needed to get critical time-sensitive documents delivered, I’ll tell you, it meant a lot to me. Yes they were professional and yes they were responsive, but I’m blown away by the level of care. There was a real concern for supporting me and when the delivery person came — his name’s Peter — he was helpful, friendly, and … basically a kind, decent human who was helping me with something really important. There should be more of that in the world. I highly recommend Gopher it Deliveries. Use them.”

-Trefor Munn-Venn, Google Review

Superb integrity

“Honest and reliable. This business is run with a whole lotta integrity and heart. Amazing drivers too! Especially Stefan!”

-Jacqui ‎Okum, Google Review