Ethan BrownLast year, I decided to swap out my car’s muffler. I was feeling very DIY—watched about a zillion YouTube videos, had my toolkit ready, and thought, “How hard could this be?” Well, long story short, the muffler ended up on the car, but sounded worse.
Am I disappointed? Yep, 100%. But, it did teach me an important lesson: the quality of parts you get (and advice, too) really matters.
Since then, I’ve learned the hard way to stick with trusted auto parts shops that know their stuff. And lucky for you, I’ve rounded up a list of the best ones you can find in Ottawa. Read on!
How much do auto parts cost in Ottawa?
In Ottawa, the cost of auto parts can range from as little as $10 for basic items like wiper blades to over $1,000 for specialised components, like transmissions.
The price depends on the type, brand, and whether the part is OEM (Original Equipment Manufacturer) or aftermarket. Most local shops also offer expert advice and warranties to ensure you’re getting the best fit for your vehicle.
1. AutoShack Kanata
Address: 115 Journeyman St.
Phone: +1 613 287 3880
Business Hours:
- Monday to Friday – 9 AM to 7 PM
- Saturday – 9 AM to 5 PM
- Sunday – 10 AM to 4 PM
AutoShack Kanata is a reliable choice for auto enthusiasts and everyday drivers. I’ve gone through their offerings and was impressed by their huge selection of parts, including brakes, cooling components, and more for modern cars, SUVs, and trucks.
What stands out the most is the convenience they provide with their “Buy Online, Pick Up In-store” option. Upon exploring their website, I noticed how easy it is to search for parts just by entering your vehicle’s year, make, and model.
This feature cuts down the guesswork significantly when you’re unsure about compatibility. Their clients seem happy about this, and I was too!
While I appreciated the streamlined online shopping experience, one downside is the lack of communication after placing an order.
They don’t send email or SMS notifications about when your order is ready for pick up, which means you’ll need to visit the store the next day and hope the item’s ready.
We also wish that they offer in-depth advice for first-timers, so this place is more for people who actually know what they’re doing.
Affordable prices and fast delivery
“Great prices, about 1/2 to 1/3rd of the price of local parts stores. Ordered parts 3 different times in Atlantic Canada and the longest order only took 3 days to arrive. Out of the $900 in parts I ordered for my Silverado all fit and seemed good quantity. Would recommend to anyone.”
Tyler Hubbard, Google Review
Easy navigation and reliable product fit
“The AutoShack website was clear and easy to navigate. As there was only one left in stock, I decided to buy it and pick it up at the Kanata store. When I went it was within an hour of closing, and I had to wait about 15 minutes in line. But once at the counter, I was out in no time. The brake pads and rotors fit my car perfectly and continue to perform great.”
Julius Gitzi, Google Review
2. PartSource
Address: 1515 Bank St.
Phone: +1 613 260 7222
Business Hours:
- Monday to Friday – 8 AM to 5 PM
- Saturday – 8 AM to 4 PM
- Sunday – 10 AM to 4 PM
PartSource is one of those places that really tries to make finding auto parts convenient, especially for busy people. What I like most is how their website gives you the option to browse and reserve the parts you need online, making it easy to confirm availability in advance.
Upon reserving, they even call to let you know when your order is ready for pickup, a nice extra step that saves you from guesswork. I also appreciated that payment isn’t required online—you pay at the store when you pick up your order.
Another thing I commend is that if you can’t find something online, the staff in-store helps source the part for you, an efficiency many clients rave about.
They also provide advice on auto parts, which is a huge plus for those who are new to DIY car repairs.
My only concern would be the limited number of staff on the floor—if the store is busy, it can take quite a while before you get assistance.
Relibale service and quality products
“Excellent service and great products, I have bought almost all the parts for my front end and never had an issue. great products and great customer support and very friendly people..”
Name, Google Review
Respectful staff and exceptional product knowledge
“Very clean store! As a woman, I definitely appreciate that I was treated with respect, and not spoken down to. My questions were answered quickly, and I was able to get the information and parts required. I’m very pleased with the product knowledge of the staff, and feel that I received good value for my money. This store is now my go-to!”
Kristine Strader, Google Review
3. GM Parts Depot Canada
Address: 1770 Bank St.
Phone: +1 844 446 7278
Business Hours:
- Open 24 hours
GM Parts Depot Canada’s parts specialists are super approachable and helpful, and whether you reach out via email or over the phone, they’re more than ready to provide clear advice or assistance whenever you need it.
A lot of customers I spoke with mentioned how user-friendly their website is, and I completely agree—it’s straightforward and makes finding the right parts an easy task. An added perk is that their shipping process is fast, with most parts arriving the next day.
I was also happy to see how many people commended on the excellent customer support. It seems like a common theme here.
However, I did notice that sourcing can get a bit tricky when items you need are out of stock. It can take some extra time, which might be a downside if you’re in a rush to complete your repairs.
Nevertheless, I’m overall impressed with the balance of speed, service, and the thought they’ve put into ensuring a seamless shopping experience.
Seamless transaction and fast delivery
“This was a perfect transaction. It took less time look up and order my parts than standing in line at my local dealership. Easy to navigate, highly competitive pricing and great communications. Bonus was a delivery in less than 24 hrs. Thank you!!!”
Stephen Flewelling, Google Review
Exceptional support and problem-solving expertise
“GM Parts Depot were absolutely the best. Sourcing the parts for my 2019 Buick Regal was extremely difficult across all platforms, not available on most. These guys not only found the parts I needed but reimbursed me for the parts I did not need. We talked about my situation via emails and troubleshooted together. Quick delivery and a prompt return on my reimbursed funds. Great to deal with. Highly recommend.”
Earl Gould, Google Review
4. Capital Auto Parts
Address: 1131 Newmarket St.
Phone: +1 866 461 2787
Business Hours:
- Monday to Friday – 8 AM to 5 PM
Capital Auto Parts is definitely one of the more reliable spots in Ottawa for sourcing auto parts, especially if you’re looking for convenience and variety.
They cater to nearly all types of cars, from popular models like Honda Civics and Toyota Corollas to larger vehicles like Ford F-150s and Ram 1500s. They also stock a wide range of parts, from brake pads to spark plugs to lubricants.
One thing I really like is that you can actually pop into their store and browse with the help of their well-informed staff. Another thing that stands out about them is their speed.
I’ve heard multiple clients rave about how quickly their orders arrive, often on the same day. Their customer service also gets a lot of praise—apparently, they’re quick to sort out issues like refunds or mix-ups with orders.
That said, one thing to be aware of is that not all items are regularly stocked, which can be a bit of a bummer if you’re in a rush.
Google Review
“Recently picked up some parts to be able to complete replacing the cooling system on my 2005 Mazda 3. Professional and friendly service dealing with any employee. Consistent, great interactions with customers no matter what day of the week I showed up. They have very helpful phone service as well should time not allow you to swing by the store to inquire. Great prices as well in comparison to other part stores, thanks keep up the great work.”
Lauren G, Google Review
Google Review
“Had two of my tires blow out over the weekend. Had the car towed to a Canadian Tire. They weren’t able to get the replacement tires until Thursday, so called Brian and the team at Capital
and was able to pick up four new tires Monday morning. Easy and professional service, with a very personal touch. Highly recommend these guys!”
Derek Bridge, Google Review
5. Chado’s New Auto Parts
Address: 2675 Blackwell St Unit 6
Phone: +1 613 569 2400
Business Hours:
- Monday to Friday – 7:30 AM to 5:30 PM
- Sunday – 7:30 AM to 1 PM
Chado’s New Auto Parts is a gem when it comes to sourcing quality car parts in Ottawa. Having been around for 25 years, they’re solidly anchored as a trusted name in the automotive parts industry.
Upon popping into the store, what hits me first is their impressive lineup of top-brand parts—think Brembo, NGK, Moog, and Bosch. If you’re into custom color-matching paint mixing, they’ve got that covered, too.
The folks there are exceptionally helpful. While they don’t have an online ordering feature, the staff compensates for it with their readiness to help you find that parts you need and even throw some installation tips your way.
I did notice, though, that the store is a bit on the smaller side, which means navigating the steep aisles might take a bit of finesse. Parking can be tricky, too, given the small space out front.
Nevertheless, the quality and breadth of service they provide keep me coming back despite these minor hiccups.
Reliable, affordable, and top-notch expertise
“I don’t usually leave reviews, but this place absolutely deserves it. I’ve been searching for a reliable body parts store for a while, and this one blew me away. The prices are unbelievably good—way lower than any competitor I’ve seen—and the selection is top-notch. Whether you need something common or hard to find, they’ve got it. The staff was super knowledgeable and helped me find exactly what I needed without any upselling or pressure. Fast service, clean store, and they even offered to help with installation tips. Highly recommended if you want quality parts without breaking the bank!”
Moe Naz, Google Review
Exceptional service and unbeatable prices
“Amazing service, great price! Shoutout Chados for setting me up with my new rim and tire set up for the summer! Super happy! Highly recommend doing business here!”
Josh Larocque, Google Review
